LYNC Institute™ PRIVACY POLICY
Effective Date: January 1, 2026
Last Revised: August 11, 2026
Copyright © 2026 LYNC Institute. All Rights Reserved.
1. INTRODUCTION
LYNC Institute™ (“LYNC Institute,” “LYNC,” “we,” “our,” or “us”) respects your privacy and is committed to handling Personal Information responsibly, transparently, and securely.
This Privacy Policy explains how LYNC Institute collects, uses, discloses, retains, and protects Personal Information when you visit our websites, create an account, purchase or participate in our Services, communicate with us, complete surveys or assessments, participate in programs or communities, attend events, or otherwise interact with LYNC Institute.
This Privacy Policy applies to LYNC Institute websites, educational programs, professional development, memberships, coaching services, consulting services, assessments, workshops, events, online communities, Digital Platforms, technology-enabled services, and other current or future Services offered by LYNC Institute.
Our Services may evolve over time. This Privacy Policy is intended to apply broadly to LYNC Institute Services unless a particular Service is governed by a separate privacy notice.
Your use of LYNC Institute Services is also subject to our Terms of Use & General Terms and Conditions and other applicable agreements or policies.
2. ABOUT LYNC INSTITUTE
LYNC Institute is the home of The LYNC Framework™, a proprietary applied human framework designed to help people better understand human behavior, strengthen relationships, improve communication, and create meaningful progress.
LYNC Institute provides educational programs, professional development, coaching, organizational services, digital learning experiences, communities, workshops, events, assessments, technology-enabled Services, and other resources for individuals, families, educators, coaches, schools, businesses, nonprofit organizations, workplaces, leadership teams, and communities.
We are committed to continuously improving our programs, technology, educational resources, and customer experience through research, innovation, participant feedback, surveys, outcome measurement, and data-informed decision-making.
3. PERSONAL INFORMATION
For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.
The Personal Information we collect depends on how you interact with LYNC Institute and the Services you use.
4. INFORMATION WE COLLECT
Information You Provide Directly
We may collect information you voluntarily provide, including:
Name
Email address
Telephone number
Mailing address
Employer or organization
Professional title
Professional credentials
Account and profile information
Communication preferences
Information submitted through forms or inquiries
Account, Membership, and Transaction Information
When you create an account, enroll in a program, purchase a Service, or participate in a Membership, we may collect:
Account information
Enrollment information
Membership or subscription status
Purchase history
Payment status
Renewal and cancellation information
Customer service communications
Payments may be processed through third-party payment providers. LYNC Institute does not intend to store complete payment card or banking credentials on its own systems when those credentials are processed by an authorized third-party payment provider.
Educational and Program Information
When you participate in LYNC Institute Services, we may collect information such as:
Course and program enrollment
Lesson or module completion
Learning progress
Assessments and quiz results
Certificates and completion records
Attendance
Coaching or workshop participation
Assignments and workbook submissions
Program evaluations
Outcome measurements
Forms and other materials voluntarily submitted through the Services
Surveys, Feedback, and Research Information
We may invite Users to participate in surveys, questionnaires, feedback requests, program evaluations, product research, customer satisfaction surveys, or other research activities.
Information collected may include:
Survey responses
Feedback
Product and program suggestions
Customer experience information
Research responses
Program effectiveness information
Preferences and areas of interest
Testimonials or success stories when voluntarily provided
Participation is generally voluntary unless a survey, assessment, or evaluation is identified as a required component of a particular program or organizational engagement.
Where consent or separate authorization is required for a testimonial, photograph, video, or similar public-facing use, LYNC Institute will obtain the appropriate authorization.
Community and User Content
If you participate in an online community, discussion group, event, webinar, coaching environment, or other interactive Service, we may collect information you voluntarily post or provide, including comments, questions, messages, files, feedback, and other User Content.
Information you choose to share in a community or collaborative environment may be visible to other authorized participants. Users should avoid posting Personal Information they do not want other participants to see.
Organizational Information
Schools, businesses, nonprofit organizations, government entities, employers, and other Organizations may provide information to LYNC Institute to administer Services.
Depending on the engagement, this may include participant information, enrollment, attendance, completion records, program participation, assessments, surveys, implementation information, and reporting data.
Organizations providing Personal Information to LYNC Institute are responsible for having appropriate authority to provide that information as required by applicable law and their agreements with LYNC Institute.
Information Collected Automatically
When you use our Website or Digital Platforms, certain information may be collected automatically, including:
IP address
Browser and device type
Operating system
Login activity
Pages or content viewed
Session information
Referral sources
General location derived from an IP address
Device identifiers
Cookies and similar technologies
Interaction and usage data
We use this information to operate, secure, understand, and improve our Services.
5. HOW WE USE INFORMATION
LYNC Institute may use Personal Information for legitimate business and operational purposes, including to:
Provide and administer Services.
Create and manage accounts.
Process enrollments, purchases, Memberships, and payments.
Deliver curriculum, educational resources, coaching, workshops, events, and other Services.
Track participation, progress, completion, and engagement.
Provide customer and technical support.
Communicate about accounts, programs, purchases, Memberships, and Services.
Personalize and improve User experiences.
Conduct surveys, assessments, research, and program evaluations.
Evaluate program effectiveness and outcomes.
Understand the needs and interests of Users and Organizations.
Improve curriculum, programs, products, technology, and Services.
Develop new educational resources, products, programs, and Services.
Analyze customer satisfaction and engagement.
Improve our Website, communications, outreach, and marketing.
Identify trends and opportunities for business and program improvement.
Maintain security and prevent fraud, misuse, or unauthorized activity.
Maintain appropriate business and legal records.
Comply with legal obligations and enforce applicable agreements.
Protect the rights, safety, property, and integrity of LYNC Institute, our Users, and others.
Research, Product Improvement, and Marketing
LYNC Institute may use survey responses, questionnaires, assessments, feedback, usage information, program participation information, and other information provided through the Services to evaluate program effectiveness, improve customer experiences, develop and improve products and Services, enhance technology, conduct internal research, improve communications, and better understand our audiences and markets.
Where practical and appropriate, we may use aggregated or de-identified information that does not reasonably identify an individual for analytics, reporting, research, outcome evaluation, product development, strategic planning, and marketing analysis.
We do not use a participant’s testimonial, name, photograph, video, or identifiable success story in public marketing when separate consent or authorization is required unless that authorization has been obtained.
6. COOKIES, ANALYTICS, AND SIMILAR TECHNOLOGIES
LYNC Institute and authorized service providers may use cookies and similar technologies to operate our Website and Digital Platforms, remember preferences, maintain secure sessions, understand usage, analyze traffic, improve functionality, and measure communications and marketing effectiveness.
These technologies may include browser cookies, pixels, tags, device identifiers, analytics technologies, and similar tools.
You may be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect the functionality of portions of our Services.
Where applicable law requires additional consent or opt-out choices for certain cookies or tracking technologies, we will provide those choices as required.
7. ARTIFICIAL INTELLIGENCE AND TECHNOLOGY
LYNC Institute may use Artificial Intelligence, automation, machine learning, and other technology-assisted tools to support and improve our Services and business operations.
These technologies may assist with functions such as:
Administrative automation
Customer support
Content organization
Educational recommendations
Data analysis
Reporting
Communications
Accessibility
Product improvement
User experience
Internal business operations
We seek to use Personal Information responsibly when utilizing AI-assisted technologies and apply reasonable safeguards appropriate to the nature of the information and the technology being used.
AI-generated or technology-assisted information may contain errors and is intended to support, rather than replace, appropriate human judgment.
LYNC Institute Services and AI-assisted features do not constitute medical, psychological, therapeutic, legal, financial, or other licensed professional advice unless expressly provided by an appropriately licensed professional under a separate written agreement.
Restrictions concerning a User’s use of LYNC Institute Intellectual Property with AI systems are addressed in our Terms of Use & General Terms and Conditions and Intellectual Property Policy.
8. HOW WE DISCLOSE INFORMATION
LYNC Institute does not sell Personal Information for monetary compensation.
We may disclose Personal Information when reasonably necessary to operate our business and provide our Services, including to:
Authorized employees and representatives
Contractors and consultants
Payment processors
Learning and Digital Platform providers
Cloud and technology providers
Customer relationship management providers
Communications providers
Analytics providers
Event and scheduling providers
Professional advisors, including attorneys, accountants, auditors, and insurers
We may also disclose information:
When required by law, regulation, subpoena, court order, or lawful governmental request.
To investigate fraud, misuse, security threats, or violations of our agreements.
To protect the rights, property, safety, or security of LYNC Institute, our Users, or others.
In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
Service providers are expected to process Personal Information only for authorized purposes and to maintain safeguards appropriate to the services they provide.
9. THIRD-PARTY SERVICES
LYNC Institute may rely on third-party providers for payment processing, Digital Platforms, communications, analytics, hosting, customer support, AI-assisted technology, scheduling, marketing, and other business functions.
Third-party websites, applications, and services may operate under their own privacy policies and terms.
LYNC Institute is not responsible for the independent privacy practices of third-party services that we do not own or control. We encourage Users to review applicable third-party privacy policies when interacting directly with those services.
10. COMMUNICATIONS AND MARKETING
LYNC Institute may communicate with you regarding your account, purchases, Memberships, educational programs, events, Services, customer support requests, surveys, and other aspects of your relationship with us.
Where permitted by law, we may also send newsletters, program information, educational resources, invitations, product information, and marketing communications.
You may unsubscribe from promotional emails using the unsubscribe instructions contained in those communications or by contacting us.
Opting out of marketing communications does not prevent us from sending transactional or administrative communications concerning your account, purchases, Membership, billing, security, legal notices, or Services.
If LYNC Institute uses text messaging or other communications subject to additional consent requirements, appropriate consent and opt-out mechanisms will be provided as required by applicable law.
11. DATA RETENTION
LYNC Institute retains Personal Information for as long as reasonably necessary for the purposes for which it was collected and to meet legitimate operational, contractual, legal, accounting, security, and recordkeeping requirements.
Retention periods may vary depending on the type of information, the applicable Service, contractual requirements, and legal obligations.
When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it in accordance with applicable law and our record-retention practices.
12. DATA SECURITY
LYNC Institute maintains commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
Safeguards may include, as appropriate:
Access controls
Authentication procedures
Secure cloud-based systems
Encryption
Password protections
Security monitoring
Employee and contractor confidentiality requirements
Vendor and technology safeguards
Secure third-party payment processing
No internet transmission, Digital Platform, cloud service, or information security system can be guaranteed to be completely secure. Accordingly, LYNC Institute cannot guarantee absolute security.
If LYNC Institute becomes aware of a security incident involving Personal Information for which notification is legally required, we will take appropriate steps consistent with applicable law.
Users are responsible for safeguarding their passwords, account credentials, and devices and should promptly notify LYNC Institute if they believe an account has been compromised.
13. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location and applicable law, you may have rights concerning your Personal Information, which may include the right to:
Request access to Personal Information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain Personal Information.
Obtain a copy of certain Personal Information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Exercise additional rights provided under applicable privacy laws.
LYNC Institute will not unlawfully discriminate against an individual for exercising applicable privacy rights.
We may need to verify your identity before processing certain requests. Some requests may also be limited by applicable law, contractual requirements, security considerations, or legitimate record-retention obligations.
Privacy requests may be submitted using the contact information below.
14. CHILDREN'S PRIVACY
LYNC Institute primarily provides Services to adults, professionals, families, and Organizations.
We do not knowingly collect Personal Information directly from children under thirteen (13) through general consumer Services without appropriate parental consent or other authorization required by law.
Certain LYNC Institute programs may involve minors through parents, guardians, schools, community organizations, or other authorized Organizations. In those circumstances, Personal Information will be handled in accordance with the applicable agreement and legal requirements.
If you believe a child has provided Personal Information to LYNC Institute without appropriate authorization, please contact us.
15. INTERNATIONAL USERS
LYNC Institute is based in the United States.
If you access our Services from outside the United States, Personal Information may be transferred to and processed in the United States or other locations in which our service providers operate.
Where applicable law imposes requirements concerning international transfers or processing of Personal Information, LYNC Institute will address those requirements as applicable to the Services being provided.
16. CHANGES TO THIS PRIVACY POLICY
LYNC Institute may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal requirements.
When changes are made, we will update the “Last Revised” date at the beginning of this Privacy Policy.
If changes materially affect how we handle Personal Information, we may provide additional notice when required by applicable law.
We encourage Users to review this Privacy Policy periodically.
17. CONTACT US
Questions, concerns, or requests regarding this Privacy Policy or LYNC Institute’s privacy practices may be directed to:
LYNC Institute™
Attn: Privacy
Email: admin@lyncinstitute.com
Mailing Address: [Insert Current Business Mailing Address]
We will review privacy-related inquiries and respond as required by applicable law.
COPYRIGHT NOTICE
Copyright © 2026 LYNC Institute. All Rights Reserved.
Original curriculum, worksheets, workbooks, videos, graphics, assessments, presentations, publications, written materials, website content, digital resources, templates, and other original works created by LYNC Institute are protected by applicable copyright and intellectual property laws.
LYNC Institute™, LYNC™, The LYNC Framework™, and other LYNC names, program names, logos, and brand identifiers are trademarks of LYNC Institute. Use of the ™ symbol does not represent federal trademark registration.
Detailed terms governing the use of LYNC Institute Intellectual Property are contained in the LYNC Institute Intellectual Property Policy and Terms of Use & General Terms and Conditions.